Just a little picture

October 30, 2009

ArcToolbox tools are all blank white windows

The programs run (ArcMap and ArcCatalog) but ArcToolbox is totally broken. That is, ArcToolbox shows up and looks pretty, but if you launch a tool, it is a blank, white window with nothing at all inside. True for all tools.

ESRI Support said to rename the ESRI folder in the Registry like this:

  • Make sure all ArcGIS programs are closed
  • Open Regedit (Start > Run > "regedit")
  • Expand the HKEY_CURRENT_USER folder
  • Expand the Software folder within HKEY_CURRENT_USER
  • Rename the ESRI folder to ESRI_OLD

Close Regedit and reopen ArcToolbox. The tools should be available. They were. Ate up half a day, but I'm used to it by now.

Posted by Charles on October 30, 2009 03:16 PM






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