Wondering what happened to your "delayed" luggage from a Northwest Airlines (now part of Delta!) flight from over a month ago? Don't bother with their website or claim-tracking web page or various 800 numbers or the other 800 number for customer service that the ticket agent gives you when you call the regular 800 number. Just call the Central Baggage Service International number: (612) 725-2693. Then you can talk to a guy who swears the check is in the mail, which information he looked up using the same claim number you entered on the claim-tracking web page, begging the question, what database is it he is using and why does it (apparently) differ from that which drives the web page?
Posted by Charles on February 11, 2009 07:38 AM